SolidWorks Subscription Service
As a
Subscription Services member, your organization
receives upgrades and updates, technical support
from your Value-Added Reseller (VAR), and access to
a wide variety of resources.
Software upgrades and enhancements. Get automatic
upgrades to the most current versions of SolidWorks
software, including new releases and service packs.
SolidWorks is continually improving its software and
responds quickly to issues reported by customers.
Automatic email notification keeps you on top of
important news, service requests, and the latest
software updates
Technical support services. SolidWorks Subscription
Services provide you with live technical support
supplied by your local authorized VAR (Pelf Infotech
Private Limited). Support services include telephone
assistance with product features, menu commands,
installation issues, and troubleshooting. For a
separate fee, your VAR can provide value-added
services, such as training, design consulting,
planning, and customization
Knowledge Base. Search a comprehensive library of
documents, including Technical Articles, Help
Topics, Tech Tips, Tech Alerts, Macros, and Best
Practices, all written and reviewed by SolidWorks
experts. In-depth articles give you insight into
features, operations, and solutions covering all
product capabilities. Whenever you need information
- day or night - be confident that the answers are
at your fingertips
Enhancement request privileges. Your SolidWorks
Subscription Services membership entitles you to
make enhancement requests, so you can directly
influence the future development of SolidWorks
software. In fact, Subscription Services members
initiate over 90 percent of the hundreds of
enhancements introduced with each new release of
SolidWorks software. You can even provide input on
the functionality required for your specific use of
the product.
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The SolidWorks Customer Portal gives you 24/7
online access to a full range of information and
resources featuring:
Find the latest versions of SolidWorks
software and service pack updates.
Access the Knowledge Base, containing a wide
range of technical documents and resources.
View your SRs (Service Requests).
View your SPRs (Bugs).
Make enhancement requests.
Participate in our discussion forums.
Review and register your software license and
Subscription Service renewal information.
Edit your profile
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Pelf
Infotech Pvt. Ltd. 
